We would like to inform you that we will be supporting the Constantinople upgrade set to occur on January 17th, 2019, at approximately 4:40 AM UTC (8:40 AM Dubai time). To support the upgrade, we will be suspending ETH deposits and withdrawals 2 hours prior to the fork on January 17th, 2019, at 2:40 AM UTC (6:40 AM Dubai time), and after evaluating the network we will be reactivating all services approximately 2 hours after the fork.
The time of the upgrade is subject to change depending on the status of the ETH blockchain. We encourage our valued users to finalize any deposit or withdrawal one day prior to the upgrade to avoid any delays in the processing of transactions.
All other pairs on the trading exchange, including deposits, withdrawals and wallet transactions resume as usual during the upgrade. ETH pairs will still be available for trading during the upgrade. Furthermore, we would like to assure our users with ETH balances that their assets are secured.
For further support or information, please don’t hesitate to contact our support team.
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