Category: Announcements

Bitcoin Cash (BCH) will be undergoing a hard fork and upgrade set to occur on November 15, 2018, at 4:40 PM UTC (8:40 PM Dubai time).

To support the upgrade, we will be suspending BCH deposits, withdrawals and trades 2 hours prior to the fork on November 15, 2018, at 2:40 PM UTC (6:40 PM Dubai time), and after evaluating the network we will be reactivating all services approximately 2 hours after the fork.

The fork will result in two BCH blockchains: BCH ABC (upgraded chain) and BCH SV (hard fork). BitOasis will continue supporting BCH ABC. BCH SV blockchain will not be immediately supported after the fork. We will keep monitoring and assessing the performance of BCH SV chain and token market cap and update our users on our roll out plan to support it.

We will be communicating further information regarding the outcome of the fork once network consensus is achieved.

Thank you for using BitOasis!

Continuing our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that our Trading Exchange is now available in Arabic! You can now trade and perform market, limit, stop and stop limit orders all within a localized Arabic user experience.

To start trading, simply log in to your BitOasis account and click on the Trading Exchange.

For further support or information, please visit our Knowledge Center or contact our support team.

Terms & Conditions:
1. The Trading Exchange is available in both Arabic as well as English. You can change your language settings by navigating to the header and clicking on the preferred language.
2. The Arabic and English Exchange both have the same functionalities and offer the same services.
3. The Trading Exchange is available to all users in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
4. In order to access the Trading Exchange platform, your account needs to be fully verified.

In an effort to enhance your digital asset trading experience with BitOasis, we are pleased to announce that we now have Stop and Stop–Limit orders on our trading exchange platform.

Visit the trading exchange platform now to try out our new features.

If you do not have access to the trading exchange, verify your account today!

For further support or information, please visit our Knowledge Center or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. The new Stop and Stop-Limit orders are available on the trading exchange platform only.
2. In order to access the trading exchange platform, your account needs to be fully verified.

We are very pleased to announce to all our users in Saudi Arabia, Kuwait, and Bahrain that international AED withdrawals are now restored on our platform. You can now withdraw your AED funds to your local bank account.

Please allow up to 10 working days for your funds to reach your account.

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. International AED withdrawals are available to users in Saudi Arabia, Kuwait, and Bahrain only.
2. Oman users are required to provide their IBAN number in order to successfully complete a bank transfer.
3. International AED withdrawals take up to 10 working days to process.

Continuing our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that we have reduced our trading taker fees on digital asset pairs to start from 0.15% and our maker fees to 0.1%. Your fees can go as low as 0.035% depending on your 30-day trading volume.

Simply place an order on the Exchange platform in order to benefit from our new fees automatically! What’s more, you can also benefit from an additional 50% discount on our new digital asset trading pair fees until August 31st, 2018.

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. This offer is available for our users based in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2. This offer is valid on fully verified accounts only.
3. The transaction fee discount is available on the Exchange platform only and is not valid on the BitOasis wallet.
4. If you are a new user and your account verification is rejected by BitOasis, you will not benefit from the discounted trading fees.
6. This offer is valid until August 31, 2018, only.

Continuing on our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that we have reduced our trading taker fees on digital asset pairs to 0.15% and our maker fees to 0.1% and lower. What’s more, you can also benefit from an additional 50% discount on our new trading fees until August 31, 2018. Simply place an order on the Exchange platform in order to benefit from our new fees automatically!

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

We are very pleased to announce that Ethereum Classic (ETC) is now available on our digital asset trading exchange.

Our users across United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman can now buy, sell and trade ETC with 0% transaction fees until August 31st, 2018. In order to start trading ETC, simply fund your account using our wire deposit option and place buy, sell, or market orders to start trading.

What’s more, you can also trade our new digital asset pairs ETC–BTC, BCH–ETH, LTC–BTC, ZEC–BTC, ETH–BTC, XRP–BTC, and BCH–BTC on the BitOasis trading exchange.

To start trading with the new digital asset pairs, simply visit our trading exchange.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

In an effort to improve your digital asset deposit process, we have changed our coin deposit process. To deposit coins, please follow the below simple steps:

Step 1: Visit the “Deposit” coins page. Confirm that you agree with all the coin deposit Terms and Conditions in order to proceed.

Step 2: Select the coin you would like to deposit by clicking on the coin icons.

Step 3: Copy your receiving address and paste into your external wallet to withdraw your coins.

You can check our deposit restrictions and limits guideline for further information.

For any further support, please don’t hesitate to get in touch with our support team.

Thank you for using BitOasis!

We are pleased to announce that, for a limited time only, you can trade on the Trading Exchange platform and pay 0% transaction fees for 7 days, if you verify your account prior to September 1st, 2018. To verify your account, please follow the below simple steps in order to benefit from this offer:

Step 1: Login to your BitOasis account and proceed to verify your account by clicking on the “Increase Limits” page on the “Buy Bitcoin” tab.

Step 2: Fill in the required information and click ‘Submit’ to proceed. Your application will then be forwarded to the BitOasis team for verification. Once your account is verified, you will receive a confirmation email and the discount will automatically be activated on your account for 7 days.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
This offer is only available for our users in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman.

As part of our ongoing efforts to serve you better, we have updated our Wire Deposit process. Please note the updates below:

• Our bank account details have changed effective July 25^th, 2018. In order to ensure your payments are processed accurately and in a timely manner, please ensure to use our updated bank account details when initiating your wire transfers. Any wire transfers made to our previous bank account post-July 30^th, 2018, will be reversed, and the payment will not be processed.

In order to initiate a wire deposit to our new bank account, please follow the below simple steps:

Step 1: Please visit the Deposit Money page in order to begin placing a voucher. Fill in the AED amount that you would like to transfer. You will now have the option of selecting between two unique AED values. Please select any of the values, note down your User ID number, click ‘confirm’ to proceed.

Step 2: Once you have confirmed your voucher order and have noted your unique AED voucher value and User ID number, please initiate a transfer to us using our new bank account details. Please ensure you include BitOasis User ID, and that your wire transfer amount matches your unique AED voucher value in order for your payment to be processed in a timely manner.

• Our Local and International minimum voucher amounts have been updated:

– Local voucher orders now have a minimum amount of 300.01 AED.
– International voucher orders now have a minimum amount of 5,000.01 AED.

• We are also pleased to announce that we are now able to extend the wire deposit feature to all Emirates NBD customers.

– If you are an Oman user, you are kindly requested to provide us your IBAN number in order to initiate a withdrawal to your personal bank account.

– If you transfer an amount that does not match the amount you select on the “Deposit Money” page, it could take up 3 working days to process your payment, and a charge of 150 AED will be applied.

– If you do not enter your BitOasis User ID or enter a User ID that does not match the information on your “Deposit Money” page, it could take up to 3 working days to process your payment, and a charge of 100 AED will be applied.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!