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Bitcoin Cash (BCH) Hard Fork Upgrade

Bitcoin Cash (BCH) will be undergoing a hard fork and upgrade set to occur on November 15, 2018, at 4:40 PM UTC (8:40 PM Dubai time).

To support the upgrade, we will be suspending BCH deposits, withdrawals and trades 2 hours prior to the fork on November 15, 2018, at 2:40 PM UTC (6:40 PM Dubai time), and after evaluating the network we will be reactivating all services approximately 2 hours after the fork.

The fork will result in two BCH blockchains: BCH ABC (upgraded chain) and BCH SV (hard fork). BitOasis will continue supporting BCH ABC. BCH SV blockchain will not be immediately supported after the fork. We will keep monitoring and assessing the performance of BCH SV chain and token market cap and update our users on our roll out plan to support it.

We will be communicating further information regarding the outcome of the fork once network consensus is achieved.

Thank you for using BitOasis!

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Our Trading Exchange is now available in Arabic

Continuing our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that our Trading Exchange is now available in Arabic! You can now trade and perform market, limit, stop and stop limit orders all within a localized Arabic user experience.

To start trading, simply log in to your BitOasis account and click on the Trading Exchange.

For further support or information, please visit our Knowledge Center or contact our support team.

Terms & Conditions:
1. The Trading Exchange is available in both Arabic as well as English. You can change your language settings by navigating to the header and clicking on the preferred language.
2. The Arabic and English Exchange both have the same functionalities and offer the same services.
3. The Trading Exchange is available to all users in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
4. In order to access the Trading Exchange platform, your account needs to be fully verified.

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Sign in to your BitOasis account easily with TOTP

We are pleased to announce to all our users that we have introduced a new TOTP verification method to log in. In order to set up TOTP, please follow the below easy steps:

Step 1: Download Google Authenticator to your iOS or Android mobile device. If you already have the app downloaded, please proceed to Step 2.

Step 2: Login to your BitOasis account. If you do not have a BitOasis account, please sign up here.

Step 3: Once logged in, hover over your username on the top right corner and click on ‘Settings’ from the drop-down menu.

Step 4: Click on ‘TOTP Devices’ and then on ‘Setup new device’.

Step 5: A 6-digit verification code will be sent to your registered mobile number. Please enter the verification code in the box provided and click ‘Continue’.


Step 6: Open ‘Google Authenticator’ on your mobile device and either scan the barcode or enter the code manually. Name your device, enter the TOTP code, and click ‘Authorize and Save’. If you do not have ‘Google Authenticator’, please refer to Step 1 for the download links.

Kindly note, if you opt to disable the ‘Send me SMS instead’ option and you lose access to your registered mobile device, you will be unable to access your account. In order to regain access, you will need to contact our support team.

Step 7: Login to your BitOasis account again. Once you enter your username, password and click ‘Sign in’, you will be taken to an ‘Enter TOTP code’ screen. Please open Google Authenticator on your mobile device, enter the 6-digit code in the box provided, and click ‘Sign in’ to login to your account.

Please note, Google Authenticator generates a new code every 30 seconds.

In case you prefer us to send you an SMS, please click the ‘Send me SMS instead’ option at the bottom. You will not see this option if you have disabled the option in Step 6.

For further support or information, please contact our support team.

Thank you for using BitOasis!

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Introducing new Stop and Stop-Limit orders on BitOasis digital asset exchange

In an effort to enhance your digital asset trading experience with BitOasis, we are pleased to announce that we now have Stop and Stop–Limit orders on our trading exchange platform.

Visit the trading exchange platform now to try out our new features.

If you do not have access to the trading exchange, verify your account today!

For further support or information, please visit our Knowledge Center or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. The new Stop and Stop-Limit orders are available on the trading exchange platform only.
2. In order to access the trading exchange platform, your account needs to be fully verified.

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BitOasis supports Cryptocurrency Regulation in MENA

The recent adverse announcement on cyrptocurrency regulation and trading in Saudi Arabia highlights the necessity for a clear and comprehensive regulatory framework to build confidence at the highest level.

Cryptocurrency regulation and the blockchain are a reality, and we believe, the future of money. Our team is working closely with relevant regulators in the UAE to ensure our operations are legal and compliant.

We would like to reassure our users that these recent developments do not affect our operations. Our platform is still open to customers to safely and securely trade digital assets across the Middle East.

We would like to thank all our customers for using BitOasis as we strive and continue our promise of being the most competitive exchange for all our users in the Middle East.

Thank you for using BitOasis!

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International AED withdrawals are live

We are very pleased to announce to all our users in Saudi Arabia, Kuwait, and Bahrain that international AED withdrawals are now restored on our platform. You can now withdraw your AED funds to your local bank account.

Please allow up to 10 working days for your funds to reach your account.

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. International AED withdrawals are available to users in Saudi Arabia, Kuwait, and Bahrain only.
2. Oman users are required to provide their IBAN number in order to successfully complete a bank transfer.
3. International AED withdrawals take up to 10 working days to process.

 

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New reduced trading fees on BitOasis digital asset exchange

Continuing our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that we have reduced our trading taker fees on digital asset pairs to start from 0.15% and our maker fees to 0.1%. Your fees can go as low as 0.035% depending on your 30-day trading volume.

Simply place an order on the Exchange platform in order to benefit from our new fees automatically! What’s more, you can also benefit from an additional 50% discount on our new digital asset trading pair fees until August 31st, 2018.

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. This offer is available for our users based in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2. This offer is valid on fully verified accounts only.
3. The transaction fee discount is available on the Exchange platform only and is not valid on the BitOasis wallet.
4. If you are a new user and your account verification is rejected by BitOasis, you will not benefit from the discounted trading fees.
6. This offer is valid until August 31, 2018, only.

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Introducing new reduced fee structure on BitOasis digital asset exchange

Continuing on our promise to be the most competitive exchange for our users in the Middle East, we are pleased to announce that we have reduced our trading taker fees on digital asset pairs to 0.15% and our maker fees to 0.1% and lower. What’s more, you can also benefit from an additional 50% discount on our new trading fees until August 31, 2018. Simply place an order on the Exchange platform in order to benefit from our new fees automatically!

For further support or information, please visit our Knowledge Center, or contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. This offer is available for our users based in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2. This offer is valid on fully verified accounts only.
3. The transaction fee discount is available on the Exchange platform only and is not valid on the BitOasis wallet.
4. If you are a new user and your account verification is rejected by BitOasis, you will not benefit from the discounted trading fees.
5. This offer is valid until August 31, 2018, only.
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Ethereum Classic (ETC) is now available on BitOasis Trading Exchange

We are very pleased to announce that Ethereum Classic (ETC) is now available on our digital asset trading exchange.

Our users across United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman can now buy, sell and trade ETC with 0% transaction fees until August 31st, 2018. In order to start trading ETC, simply fund your account using our wire deposit option and place buy, sell, or market orders to start trading.

What’s more, you can also trade our new digital asset pairs ETC–BTC, BCH–ETH, LTC–BTC, ZEC–BTC, ETH–BTC, XRP–BTC, and BCH–BTC on the BitOasis trading exchange.

To start trading with the new digital asset pairs, simply visit our trading exchange.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. The transaction fee discount offer is available for our users based in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2. This offer is valid on fully verified accounts only.
3. This offer is only available on the Exchange platform and is not valid on the BitOasis wallet.
4. This offer is valid until August 31st, 2018.
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Our coin deposit process has changed

In an effort to improve your digital asset deposit process, we have changed our coin deposit process. To deposit coins, please follow the below simple steps:

Step 1: Visit the “Deposit” coins page. Confirm that you agree with all the coin deposit Terms and Conditions in order to proceed.

 

Step 2: Select the coin you would like to deposit by clicking on the coin icons.

Step 3: Copy your receiving address and paste into your external wallet to withdraw your coins.

You can check our deposit restrictions and limits guideline for further information.

For any further support, please don’t hesitate to get in touch with our support team.

Thank you for using BitOasis!