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Digital Currency Deposit Guidelines on BitOasis

To deposit digital assets from an external wallet, you’ll find your digital currency receiving addresses by clicking on the Accounts  page. We have created this guide to help you in depositing digital currency on your BitOasis account.

Digital Currency Deposit Recovery

Digital currencies transferred to the wrong address with an equivalent amount of 10k USD or higher can be recovered.

It usually takes 4-6 weeks to recover lost funds. $150 recovery fee is applied for any recovery; the equivalent amount will be deducted from the recovered amount. An Additional 10% fee is required if BCH was sent to BTC segwit address.

Supported Digital Currencies

The below information is necessary to check when you deposit digital currency. Please make sure to check this before initiating any deposit:

Bitcoin (BTC):

When depositing BTC, you’ll need to make sure you are transferring to a BTC address

Bitcoin Cash (BCH):

    1. Please double-check the address type before doing a deposit.
    2. The BCH deposit page shows both the legacy and new address formats.

Litecoin (LTC):

Please double-check the address type before doing a deposit.

Ripple (XRP):

    1. To make a Ripple (XRP) deposit, you need to use both: address and tag.
    2. Do NOT send Ripple to BitOasis unless you know how to indicate a tag. If you fail to include the tag with your deposit the funds will be lost forever.

Stellar Lumen (XLM):

    1. To make a Stellar Lumen (XLM) deposit, you need to use both: address and memo.
    2. Donot send
    3. Stellar Lumen (XLM) to BitOasis unless you know how to indicate a Memo. If you fail to include the Memo with your deposit the funds will be lost forever.

Ether (ETH)

Please make sure to the set gas limit to at least 35,000 when sending ETH. The deposit will not be processed otherwise.

Ethereum Classic (ETC)

We do not accept Ethereum Classic deposits from smart contracts

USDT

We do not support USDT deposits or deposits to any coins that are not listed on the “Deposit” page. If you are unsure if you can deposit a certain coin, please get in touch with our support team.

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New BitOasis Platform is Live!

We are very excited to announce that the new improved BitOasis platform is now live. Simply log in to enjoy the new experience! We have launched our two new products; CORE and PRO. Both products aim to provide you with a convenient, fast and secure way to buy, sell and trade the digital assets we offer whether you are a beginner, a regular trader or a professional one. 

The interface has been entirely renewed with a new look and user experience. It can be accessed through your desktop, laptop or mobile device with great focus on ease of use and security to give you the best products and experience in the space.

BitOasis Core Platform:

Core is the starter product on the BitOasis platform where you will be able to buy and sell 7 digital assets with ease, 0% commission fee as well as manage your portfolio through the new dashboard that includes new charts, a detailed portfolio and a price alert tool to keep you up to date with the market.

BitOasis Core Platform
BitOasis Core Platform allows you to buy and sell digital assets conveniently and instantly

BitOasis Pro Platform

Pro is where more tools come for you as a trader; 12 digital asset and fiat pairs available in real-time with sophisticated trading charts & order types. The interface has also been fully revamped to give you a whole new trading experience.

Pro offers 4 different types of trading orders, Market, Limit, Stop and Stop Limit. With our high liquidity orderbooks, your order execution will be seamless and swift.

Enter Dark Mode

We know a dark themed exchange platform is the preference of traders. We hope you are excited about this feature as much as we are.

BitOasis Pro Platform
BitOasis Pro allows you to trade digital currency with advanced tools and charts

More and more exciting updates will come. Keep checking our social media channels:  Twitter  – Facebook  – Telegram

For any feedback, comments, or bug reports, please do not hesitate to reach out to our support team through the contact form.

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BitOasis: We’re releasing our new platform soon!

At BitOasis, our users come first. We are constantly listening to your feedback, keeping up to date with the crypto market and most importantly, improving our platform. Our aim is to always continue offering you a secure, easy and reliable way to buy, sell and trade crypto-assets.

We are excited to announce that we are getting ready to launch our new platform with two enhanced products. The new platform will allow us to better serve our diverse user base and offer a broader spectrum of services for our regular traders and newcomers.

BitOasis new Platform
We are getting ready to launch our new platofrm

The new platform is focused on efficiency, security and convenience. Furthermore, you will gain access to live market data for all pairs. You will also be able to track your portfolio and have the ability to create customizable price alerts. The new features will help in optimizing your trading experience and assist you to better track the market.

Whether you are looking to directly buy and hold your crypto-assets, or regularly trade with fiat-crypto or crypto-crypto pairs, your experience will be faster, easier and of course, supported by our dedicated team.

For all our current users, you will not have to take any additional steps to utilize the new experience; simply log in and start transacting as usual.

Finally, we hope you enjoy the new upcoming release. We’re continuously working on enhancing our platform and user experience while maintaining the best rates and liquidity in the market.

Visit our social media channels:  Twitter  –Facebook  – Telegram

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Ethereum (ETH) Constantinople Upgrade

We would like to inform you that we will be supporting the Ethereum (ETH) Constantinople upgrade set to occur on January 17th, 2019, at approximately 4:40 AM UTC (8:40 AM Dubai time). To support the upgrade, we will be suspending ETH deposits and withdrawals 2 hours prior to the fork on January 17th, 2019, at 2:40 AM UTC (6:40 AM Dubai time), and after evaluating the network we will be reactivating all services approximately 2 hours after the fork.

The time of the Ethereum (ETH) Constantinople upgrade is subject to change depending on the status of the ETH blockchain. We encourage our valued users to finalize any deposit or withdrawal one day prior to the upgrade to avoid any delays in the processing of transactions.

All other pairs on the trading exchange, including deposits, withdrawals and wallet transactions resume as usual during the upgrade. ETH pairs will still be available for trading during the Ethereum (ETH) Constantinople upgrade. Furthermore, we would like to assure our users with ETH balances that their assets are secured.

We will be communicating any further updates on our Dashboard, Blog, and Twitter account.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

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Planned service upgrade on January 10th, 2019

We’d like to inform you that we have a planned service upgrade to the trading exchange scheduled on Thursday, January 10th, 2019. The upgrade will take place from 1:00 AM – 4:00 AM Dubai time. The following pairs BTC-AED, ETH-AED, XRP-AED, will not be available during this period. All other pairs on the trading exchange, including deposits, withdrawals and wallet transactions resume as usual.

We apologize for any inconvenience this downtime will cause for our customers.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

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Maintenance downtime on select trading pairs – January 7th

On January 7th, the following pairs ETC-AED, ETC-BTC, ZEC-AED, ZEC-BTC, XMR-AED, XLM-AED, BSV-AED, and BSV-BTC on BitOasis trading exchange will experience temporary downtime from 8:00 AM to 8:00 PM UTC. Digital asset deposits for all tokens will also be disabled. All other fiat and digital asset trading pairs will be operational as usual, including all digital asset withdrawals and wallet transactions.

If you currently have open order(s) on one of the pairs that will experience temporary downtime. Please feel free to amend your open order(s) prior to the scheduled maintenance downtime.

For more information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

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Bitcoin Cash ABC available now for deposit/withdrawal

We are pleased to announce that the deposit and withdrawal features for Bitcoin Cash ABC are now available. You can now withdraw and deposit your Bitcoin Cash ABC assets to your BitOasis account!

BCH can only be deposited to the new deposit address. Please take extra precautions to ensure that you are transferring your BCH ABC to the correct address. BitOasis will not be able to recover any assets deposited to the old addresses.

For more information, please contact our support team.

Thank you for using BitOasis!

Terms & Conditions:

1- The digital asset withdrawal and deposit features are available to users in Egypt, Jordan, Morocco, United Arab Emirates, Saudi Arabia, Kuwait. Bahrain, and Oman.
2- The withdrawal and deposit features are available for BCH ABC only and are not available for Bitcoin Cash SV.
3- BCH ABC must be deposited to the new deposit address only. Any BCH ABC assets deposited to the old address cannot be retrieved. Please exercise caution when depositing BCH ABC.
4- The withdrawal and deposit features are available on the Trading Exchange only and are not available on the multisig wallet.
5- In order to use the Trading Exchange, please ensure your account is fully verified.

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50% off trading fees extended until December 6th!

Due to the surge in demand from our customers in Egypt, Jordan, and Morocco, we are pleased to announce that we have extended the promotional offer on digital asset pairs trading. Visit our exchange platform today to enjoy a 50% discount on trading fees until December 6th, 2018, with maker fees starting at 0.05% and taker fees starting at 0.075% only!

The following digital asset pairs are available for you to trade:

– BCH-BTC
– BSV-BTC
– ETC-BTC
– ETH-BTC
– LTC-BTC
– XRP-BTC
– ZEC-BTC

Simply visit the Exchange platform to start trading!

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

Terms & Conditions:

1- This feature is available in Egypt, Jordan, Morocco, United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2- The Exchange platform supports digital asset – digital asset pairs only and is not yet available for digital asset – fiat trades.
3- Users in Egypt, Jordan, and Morocco can only trade digital asset pairs on the platform. The buy, sell and withdrawal money features are not yet available.
4- Users in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman can buy, sell and trade digital asset pairs and digital asset – fiat pairs on the Exchange platform.
5- BTC only can be transferred to your BitOasis multisig wallet. All other digital assets will need to be stored on the Exchange platform only or transferred to an external wallet.
6- This feature is valid on the following digital asset – digital asset pairs only: BCH-BTC, BSV-BTC, ETC-BTC, ETH-BTC, LTC-BTC, XRP-BTC, ZEC-BTC.
7- The 50% discount on trading fees is valid until December 6th, 2018, only.
8- In order to use the Exchange platform, please ensure your account is fully verified.

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BitOasis Pro is now available in Egypt, Jordan & Morocco

BitOasis in Egypt, Jordan and Morocco
BitOasis is now available in Egypt, Jordan and Morocco

We are pleased to announce that digital asset pairs trading is now available on our exchange if you are in Egypt, Jordan and Morocco! Start trading today to enjoy an additional 50% discount on maker fees starting at 0.05% and taker fees starting at 0.075% only!

The following pairs are available for you to trade:

– BCH-BTC
– BSV-BTC
– ETC-BTC
– ETH-BTC
– LTC-BTC
– XRP-BTC
– ZEC-BTC

Simply visit the BitOasis Pro to begin trading today!

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

Terms & Conditions:

1- This feature is available in Egypt, Jordan, Morocco, United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, and Oman only.
2- The Exchange platform supports digital asset – digital asset pairs only and is not yet available for digital asset – fiat trades.
3- BTC only can be transferred to your BitOasis multisig wallet. All other digital assets will need to be stored on the Exchange platform only or transferred to an external wallet.
4- This feature is valid on the following digital asset – digital asset pairs only: BCH-BTC, BSV-BTC, ETC-BTC, ETH-BTC, LTC-BTC, XRP-BTC, ZEC-BTC.
5- The 50% discount on trading fees is valid until November 29, 2018, only.
6- In order to use the Exchange platform, please ensure your account is verified.

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Stellar (XLM) available now on the BitOasis

Stellar (XLM) on BitOasis
Stellar (XLM) is now available on BitOasis

We are very pleased to announce that Stellar (XLM) is now available on BitOasis

You can now buy, sell and trade the XLM-AED pair on the trading exchange with 0% trading fees until November 27, 2018. In order to start trading XLM-AED, simply fund your account using our online money transfer option and place market, limit, stop, and stop-limit orders to start trading.

To start trading XLM–AED, visit our platform today.

For further support or information, please don’t hesitate to contact our support team.

Thank you for using BitOasis!

Terms & Conditions:
1. (XLM) is available on the Trading Exchange only and is not available on the Multisignature Wallet.
2. The Stellar (XLM) buy, sell and trade features are available to users in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain and Oman only.
3. In order to use the Trading Exchange, please ensure your account is verified.
4. This offer is valid until November 27th, 2018, only.