We’re excited to welcome you to the BitOasis Bahrain app – your new home for crypto trading across the GCC. Below you’ll find answers to common questions to make your transition smooth and worry-free.
1. Will my digital assets and funds on the BitOasis UAE app be safe?
Yes. Your assets remain completely safe and secure. There will be no impact on your balances or holdings.
You can still access your funds and initiate withdrawals via the BitOasis UAE app or directly through the BitOasis website.
2. Is my KYC information still secure in the old app?
Absolutely. Your personal and financial information is protected and remains fully compliant with regional data protection regulations.
3. What happens if I don’t switch to the new BitOasis Bahrain app?
Starting 17th June, the BitOasis UAE app will no longer support non-UAE GCC users.
This means:
- You won’t receive app updates
- You won’t be able to access any new features
- If you uninstall the app, you won’t be able to reinstall it again
To continue accessing our latest features and services without interruption, we highly recommend switching to the BitOasis Bahrain app today.
4. Are there any fees involved in switching to the Bahrain app?
No. Switching to the BitOasis Bahrain app is completely free of charge.
5. Will the app features and user experience change?
The core functionalities remain the same, with added enhancements tailored specifically for GCC users.
Expect faster bank transfers, better local integrations, improved rates, and exclusive rewards.
6. What if I accidentally delete or uninstall the UAE app?
No worries. If you delete the BitOasis UAE app, you can still access your account and funds via the BitOasis website. Your account remains secure and fully accessible online.
7. Who can I contact for support or questions during the switch?
We’re here to help. If you have any questions or run into issues during the switch, feel free to reach out to our support team:
Email: [email protected]
*Terms & Conditions apply.
Important Notice: BitOasis does not provide investment or legal advice. If this content, including attachments, contains guidance or expresses a view, this is not to be considered or relied upon as investment or legal advice and it is recommended that you obtain independent professional advice. Cryptocurrency trading/investing involves a substantial risk of loss and may not be suitable for every investor. If you do not fully understand these risks, you must seek independent advice from your financial advisor.
