We would like to inform our customers that next month (Nov. 2017) an upcoming hardfork called Segwit2x is scheduled to take place on the bitcoin network. This hardfork will most likely result in two blockchains. This means that all of our customers that have a bitcoin balance at the time of the Segwit2x hardfork will have bitcoins on both chains after the hardfork is completed.
To protect our customers’ holdings during the hardfork, we will be disabling all bitcoin deposits and withdrawals on our exchange for 24 hours or until the network fully stabilizes. This also includes sending and receiving bitcoins on customers multi-sig wallets. Trading on our exchange may also be halted if necessary.
If you have a bitcoin balance with BitOasis before the hardfork, our goal is to ultimately give you access to your bitcoins on both blockchains, as well as allow you to trade them on our exchange. We will provide our customers more details about how they can access their bitcoins on both blockchains in November.
If you have any questions, please don’t hesitate to get in touch with our Customer Support team.